EBook The ITIL 4 guide
And cultivate a customer centric culture within your organization Become an ITIL Gain the knowledge and skills to lead your organization in adopting a holistic and integrated approach to service excellence Who This Book Is For IT Service Management Professionals seeking to deepen their understanding of ITIL 4. Guiding principles of itil 4 Anyone interested in understanding the fundamentals of modern service management About the Book This guide breaks down the complexities of ITIL 4.
Book The ITIL 4 guide pdf
The ITIL 4 Service Management Essentials A Practical Guide to the Four Dimensions Guiding Principles and the Service Value System Are you ready to unlock the full potential of ITIL 4 to deliver exceptional service experiences This comprehensive guide provides you with the fundamental concepts and practical tools to excel in the dynamic world of service management Key Benefits Understand the Core of ITIL 4 Gain a deep understanding of the Service Value System Four Dimensions model Guiding Principles and how they all work together to drive value creation Practical Explore real world scenarios and learn how to apply the various ITIL 4 practices to address common service management challenges Achieve Measurable Learn how to define value track outcomes and leverage data to drive continuous improvement in your services Enhance the Customer Master techniques to build fruitful relationships understand customer needs providing clear explanations actionable insights and best practices tailored for both newcomers and those with foundational ITIL knowledge Key principles are reinforced with a focus on their practical application within your organization Start your journey toward service management excellence today Embrace the power of ITIL 4 with this indispensable guide The ITIL 4 Guide Service Management Essentials A Practical Guide to the Four Dimensions Guiding Principles and the Service Value System
The ITIL 4 Guide: Service Management Essentials: A Practical Guide to the Four Dimensions, Guiding Principles, and the Service Value System By R. Parvin |
English |
108 |
Kindle Edition |
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